Shipping policy

Shipping Policy

Last updated: July 2026

1. Order Processing
All orders are processed and dispatched within 1–2 business days (Monday to Saturday, excluding public holidays). A confirmation email or SMS with tracking details will be sent once your order has been shipped.

2. Delivery Timeframes

Delivery Type         | Timeframe            | Charges
Standard Delivery     | 5–7 working days     | Rs. 200
Express Delivery      | 3–5 working days     | Rs. 350
Free Shipping         | 5–7 working days     | FREE on orders over Rs. 5,000

3. Delivery Coverage
We deliver to all major cities and towns across Pakistan, including Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and more.

4. Payment Methods
- Cash on Delivery (COD) — available nationwide
- Online Bank Transfer
- Credit / Debit Card

5. Order Tracking
Once your order is dispatched, you will receive a tracking number. You can use it to track your parcel on the courier partner's website.

6. Delivery Issues
If your order has not arrived within 6 working days, please contact our customer support:
Email: sales@caglance.com
WhatsApp / Phone: 0316-9782550

7. Incorrect Address
Please ensure your delivery address is entered correctly at checkout. Choice@Glance will not be responsible for failed deliveries due to incorrect addresses. Re-delivery charges will be borne by the customer.

8. Damaged in Transit
If your parcel arrives in a damaged condition, please take photos or a video at the time of delivery and contact us within 24 hours.